Refund policy

At DINX, we take pride in the quality of our products and want you to feel confident in every purchase.

Because our items are produced in limited drops, we have the following return policy:

Returns

We accept returns within 14 days of delivery for unworn, unused items in their original condition and packaging.

To be eligible for a return:

• Items must be unworn, unwashed, and free of damage

• Original tags must be attached

• Proof of purchase is required

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Final Sale Items

The following items are final sale and not eligible for returns:

• Sale or discounted items

• Limited drops marked as Final Sale

Exchanges

If you need a different size, please contact us within 14 days of delivery.
Exchanges are subject to product availability.

Damaged or Incorrect Items

If you receive a defective or incorrect item, please contact us within 5 days of delivery at:
📧 hello@dinxstore.com

Please include:

• Order number

• Photos of the issue

We’ll make it right.

Refunds

Once your return is received and inspected:

• Approved refunds will be issued to the original payment method

• Please allow 5–10 business days for processing

• Shipping costs are non-refundable unless the return is due to our error

Questions

For any questions regarding returns or exchanges, contact us at:
📧 hello@dinxstore.com

DINX reserves the right to refuse returns that do not meet the above conditions.